File #: 19-0557    Version: 1 Name: reject all proposals for electronic and paper bill presentment services and payment processing services
Type: Contract/Agreement Status: Passed
File created: 5/11/2019 In control: Work Session
On agenda: 10/8/2019 Final action: 10/8/2019
Title: *Consideration of recommendation to reject all proposals for electronic and paper bill presentment services and payment processing services for the Revenue Management Department. (Purchasing Office Procurement Solicitation No. 2019-002) (10/8/19 WS; 10/8/19 BOMA 8-0)
Sponsors: Lawrence Sullivan
Attachments: 1. 2019-002 Tabulation of proposals 2019.09.18.1605

DATE: September 18, 2019

TO: Board of Mayor and Aldermen

FROM: Eric Stuckey, City Administrator
Kristine Brock, Assistant City Administrator / CFO
Lawrence Sullivan, Assistant City Recorder for Revenue Management / City Court Clerk
Brian Wilcox, Purchasing Manager

SUBJECT:
title
*Consideration of recommendation to reject all proposals for electronic and paper bill presentment services and payment processing services for the Revenue Management Department. (Purchasing Office Procurement Solicitation No. 2019-002) (10/8/19 WS; 10/8/19 BOMA 8-0)
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Purpose
The purpose of this procurement was to purchase electronic and paper bill presentment services and payment processing services for the Revenue Management Department for a term of award of three (3) years, with two (2) options to extend, each time for up to one (1) additional year. These services would allow the City to offer to its customers more options for receiving and paying their bills, including utilities.

Background
The City published on February 21, 2019 a Notice to Proposers in the Williamson Herald for electronic bill presentment services, payment processing services, and coordinated paper bill presentment services. In addition, solicitation documents were sent on or about the same date directly to seventeen (17) potential proposers known or thought to be interested in this solicitation. Proposals from ten (10) service providers were publicly opened at the submittal opening held on April 2, 2019. A tabulation of the proposals received for this solicitation is attached.

Using evaluation criteria included in the request for proposals, the proposal evaluation team, consisting of City staff from the Revenue Management, Finance and IT Departments, recommended the City interview the five (5) firms submitting the proposals ranked highest by the proposal evaluation team. The evaluation criteria included in the request for proposals consisted of (a) competency, experience and qualifications ...

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