DATE: March 4, 2015
TO: Board of Mayor and Aldermen
FROM: Eric Stuckey, City Administrator
SUBJECT:
title
Consideration Of Change Order 2 To COF Contract 2010-0045 With Infor Technologies In An Amount Of $49,850.00 For Utility Billing Software Implementation (Testing Phase). (3/12/15 Finance 3-0)
body
Purpose
The purpose of this memo is to provide information to the Franklin Board of Mayor and Aldermen (BOMA) concerning a change order to Contract 2010-0045 with Infor Technologies.
Background
The City has been working to complete the Utility Billing software implementation. The Infor Public Sector (IPS) Utility Billing software application will allow the city to offer many additional services to the citizens of Franklin. IPS will replace the City's current Utility Billing software (Data Quest), which has been in production for more than 20 years. With the implementation of modern day software, the City will be able to provide online features to help our citizens better manage their utility accounts. In addition, the software will allow a great deal of automation on manual processes in the Revenue Management Department, allowing staff to focus their efforts on improving everyday business processes.
The utility billing conversion and setup phase is complete and ready to start testing. The testing phase is a vital part to the overall success of this implementation process. This phase requires a great deal of effort from both the City and from the INFOR staff. Effort put into this project up until this point has exhausted funds from our first change order and we need $49,850 additional funds to complete this project and get the new Utility Billing software into production before the end of the fiscal year.
Financial Impact
This change order is in the amount of $49,850. This includes a total of 390 hours of work from INFOR, 200 Onshore and 190 Offshore.
Recommendation
Staff recommends approval of the change order with INFOR.