File #: 15-1047    Version: 1 Name: Citizen survey
Type: Presentation Status: Agenda Ready
File created: 11/12/2015 In control: Board of Mayor & Aldermen
On agenda: 1/26/2016 Final action: 1/26/2016
Title: Consideration of Conducting a Citizen Survey for the City of Franklin. (01-26-16 WS)
Sponsors: Eric Stuckey, Michael Walters Young
Attachments: 1. 01262016-SampleOpenEndedQuestions.pdf, 2. New Item - Survey Follow-Up Answers from NRC - 11252015, 3. New Item - Survey Validity, 4. New Item - List of Communities, 5. New Item - Sample Custom Questions 2015, 6. Sample NCS Timeline

DATE: November 30, 2015

TO: Board of Mayor and Aldermen

FROM: Eric Stuckey, City Administrator
Michael Walters Young, Business Process Improvement Manager

SUBJECT:
title
Consideration of Conducting a Citizen Survey for the City of Franklin. (01-26-16 WS)

body

Purpose
The purpose of this memorandum is to provide additional information to the Franklin Board of Mayor and Aldermen (BOMA) concerning engaging the National Citizen Survey to conduct a formal survey of Franklin residents.

Background

Follow-up: November 30, 2015

As a result of our last work session, staff followed-up with the National Research Center on a series of questions regarding their product, the National Citizens Survey. Answers to these questions were received along with three other attachments -

a) Survey Validity Statement
b) List of Communities using or have used National Citizens Survey
c) Sample Custom Questions

- for a total of four new attachments. Each new attachment begins with the title "New Item"

We will be prepared to follow-up with members of the BOMA on Tuesday, December 8th regarding these new materials and continue our conversation regarding surveying.


Original: November 17, 2015

Approved as part of the FY 2016 Operating Budget, staff has been reviewing options over the last several months on the most efficient and effective method with which to conduct a survey of a representative sample of Franklin residents. Staff recommends that the City of Franklin contract with the National Research Council (NRC) in order to conduct our 2016 Citizen Survey. The NRC is the agency responsible for maintaining and conducting the National Citizens Survey. This particular survey is highly regarded, partnered with both the National League of Cities and the International City/County Management Association and used by over 500 municipalities nationwide. The survey is a standard questionnaire which asks a series of questions about how ci...

Click here for full text